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Insourcing: Global Companies New Strategic Way

Sep 6, 2024

3 min read


In our latest Decision Insight article, we’re excited to feature insights from Kartik Jobanputra, Founder and Managing Director of Smartt Studio and Smartt AI. As a visionary in the e-commerce and AI industries, Kartik has built and grown multiple successful ventures, including three remarkable exits. With his extensive expertise in business strategy and technology, Kartik shares his thoughts on how companies can harness the power of insourcing to drive innovation and long-term success.


Let's hear from Kartik:



In today's competitive global marketplace, leveraging internal talent is increasingly important to companies. More and more companies tap into insourcing-methods of using the expertise within the enterprise, rather than consulting external vendors-to streamline decision-making and drive greater value. Companies operating in such industries as technology and healthcare stand to benefit from insourcing as the firms strategically aim at their growth in a sustainable manner.



Following are some of the ways through which companies can insource effectively:



1. Develop Internal Talent


Global companies boast a melting pot of staff with various skill sets and expertise. For companies wanting to insource, their main concentration should be on developing internal talent. Be it training in leadership, technical skills, or even customer service, focused training can expand existing teams to handle today's fast-changing environment.



The development of talent will help a great deal in loyalty and retention of employees; it will equally equip the organization with the right set of skills to meet future challenges. Employees see the chances for growth within the company and, hence, will be more eager to stay engaged with it and be more productive in contributing to its long-term success.



2. Cross-Functional Collaboration


Insourcing allows different departments and regions in an international organization to work together so much more efficiently. By breaking down silos, companies could leverage the collective intelligence base of their employees. Thus, solutions by cross-functional teams of employees emanating from functions like finance, operations, and marketing would be far more creative and productive.



Diverse perspectives within cross-functional teams will help in better decision-making and move the business forward. This helps assure that strategies are full and take into consideration the various market dynamics.



3. Smoothen Decision-Making Processes


Global companies work in dynamic environments where speed in making decisions is very crucial. Insourcing shrinks dependence on consultants, thus making companies make informed decisions faster, understanding their internal capabilities and market conditions.



To be able to make decisions faster, companies have to set up processes that will clearly enable teams to act. That would be by devolving responsibility onto regional or functional leaders who understand the market dynamics. Feedback loops and reviews can keep projects on course without losing the degree of agility required for a global marketplace.



4. Support Insourcing with Technology


Technology plays an important enabler in successful insourcing. With the world going increasingly digital, it is very easy for companies to actually collaborate and communicate knowledge across different geographies. Different platforms can facilitate remote work and real-time communication; teams can basically stay connected and productive, regardless of the geographic location.



Also, analytics and AI can be used to attain actionable insight concerning customers' behavioral patterns, market trends, and operational efficiency. These different tools will help the companies make immediate, data-driven decisions to utilize their internal talent to full potential.



Conclusion:


To global organizations, insourcing is a more comprehensive stakeholder involvement and value addition strategy that drives decisions, fosters innovation, and guarantees long-term success. Internal talent development, cross-functional teams, streamlined processes, and technology adoption will yield a truly agile and resilient organization. The bottom line is that in an increasingly competitive marketplace, those who invest in insourcing will be best positioned for success.

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